Most people do not report it because they feel ashamed, or think it is not worth the hassle. If this has happened to you, report it to the appropriate authorities. These types of scams are common with all types of prepaid cards and similar services, and it will keep happening if we do nothing about it as customers. This does not seem to be a coincidence, but their entire business model! So you have to message them again and again until you can actually reach a real human being, that will not be helpful at all.Įvery month there is a fee deduced from your paysafecard, therefore the longer they keep you from using your money, the less and less will be left on your paysafecard. The only method of communicating with them is through email, and most of the time you will get an automated response telling you to wait longer for a proper answer. And yes I did double check that it was the official website. When I attempted to use my pin to make a purchase, I got a message saying something along the lines of, "your paysafecard has been frozen for security reasons". It has been a whole month since I have purchased 120$ worth of paysafecard and have been painstakingly trying to access it via their terrible customer service. I have used paysafecard a few times many years ago when they were still a reputable business, however that is no longer the case in this day and age.
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